At Elounda Heights your enjoyment and health as our number one priorities. All facilities will be fully operational: pool, pool bar and restaurant-main bar. All staff has been trained and certified by the Medical University of Crete in Covid-safe procedures
Reception and Check-in
- Personal Protective Equipment to be worn by all employees (PPE)
- Sanitisation stations for guests & employees
- Guests are welcomed in our outdoor spaces & gardens with safe distances for a contactless check-in process
- Keys will be sanitised using a UV light device after each check-out and collected by guests on arrival
- Temperature measuring with touch-less devices
- PPE equipment available for guests upon request
- Gym will not be operational this year.
- Check-in at 3pm and check-out at 11am in compliance with new Covid19 regulations, to ensure there is sufficient time to deep clean rooms for new guests.
Rooms
- Rooms are thoroughly sanitised with industry-leading cleaning & disinfecting products
- Cleaning during your stay will occur every other day: towels changed every second day and linen every four days to minimise physical interaction at the resort.
- All rooms have big individual balconies or terraces, there are no lifts, all stairwells are outdoor and are shared by a maximum of two rooms.
Pool Area
- Safe distances between sun beds and umbrellas in compliance with Covid19 regulations
- Sanitisation stations for guests & employees
- Pool Area Sanitisation will be increased throughout the day
- A maximum of 15 guests are allowed in the pool at any given time
Dining
- Sanitisation stations for guests & employees
- Open-air seating at our restaurants with appropriate distancing between tables
- Reservations required for all restaurants
- Breakfast will operate with sittings to be booked at check-in
- Digital menus will be available for all food and beverage outlets
- Employees wear PPE during the operation of restaurants and bar
Greek Summer awaits you!